If you ask us, a guarantee is like a sacred promise. It’s that simple. So when we guarantee something, we stick to it.

 

We offer a lifetime, transferable, no receipt needed guarantee on the workmanship (meaning the product has no inherent defect to it), stitching (meaning NO stitching will ever rip), aluminum hooks, rails, nuts and screws, and inner stiffening backplate. None of these will ever break. And if one should, you can be sure that we’ll replace it!!! We do not guarantee the normal wear and tear of the fabric and of the zippers but we can repair those, if ever need be, for a very reasonable charge.

 

We don’t know of any other company building such strong bicycle panniers. And this is understandable because at Arkel, that's who we are and that's all we do.