FREE SHIPPING ON ORDERS OVER $99 More detailsFREE SHIPPING ON SELECT EU COUNTRIES FOR ORDERS OVER 150 € More detailsFREE SHIPPING ON ORDERS OVER £99 More detailsFREE 2-DAY SHIPPING ON ORDERS OVER $99 More details
FREE SHIPPING ON ORDERS OVER £99FREE SHIPPING ON ORDERS OVER €150FREE SHIPPING ON ORDERS OVER $99FREE 2-DAY SHIPPING ON ORDERS OVER $99
Not what you expected, you've changed your mind, or a trip has been canceled?
You can simply return the unused panniers within 30 days of delivery for a full refund. Note that you are responsible for the return shipping. Please complete the following steps:
Fill out and submit the return form. An Arkel staff member will promptly give you a Return Authorization Number.
Write the Return Authorization Number and your name on the outside of the box, as well as on any documentation sent back. Failure to do this may delay or jeopardize your refund.
Ship the package to the return address according to your country as per the return adresses listed below (you are responsible for postage fees). Upon reception, our staff will initiate a refund via your payment method, which can take up to 15 business days.
Return Addresses
U.S.A.
Arkel Inc. C/O: Livingston International 395 Caswell Ave. Derby Line, VT 05830
Canada
Arkel Inc.
2520 Roy Street
Sherbrooke, QC
J1K 1C1
U.K. & Europe
Arkel Inc.
C/O: Tout Terrain
Industrietr. 11
Gundelfingen, Germany