Arkel’s Return Policy: Maybe the panniers are not what you expected or you changed your mind or a trip has been cancelled. We also understand that it is not easy to buy things sight unseen! You can simply return the unused panniers within 30 days of reception for a full refund. If you feel like telling us why you are returning them, we'd appreciate it: we like to improve! The address is:

Arkel Inc.
C/O:
Norman G. Jensen Inc.
395 Caswell Ave.
Derby Line, VT
05830

Questions?
If you have questions that are not addressed here, please send us an
e-mail! We're always here to help!